Our passion to develop and provide innovative talent solutions to our customers begins with our leadership team. They are seasoned professionals who embody the drive, determination and professional excellence that are our trademark.
Jack Conrad
Interim President and CEO
With more than 36 years of business and leadership experience, Jack Conrad is a Managing Director in Devonshire Investors, the private equity arm of Fidelity Investments. In this capacity he has served in general management and finance roles at the operating company and holding company levels.
Before rejoining Veritude in February 2008, Conrad held senior leadership positions in several of Devonshire Investors’ current and former operating businesses including BostonCoach, HR Logic, Community Newspaper Company and Veritude, where he was interim President and CEO in 2005. He also has served as Chief Financial Officer of Devonshire Investors. His earlier years with Devonshire Investors were spent as a senior member of its leveraged acquisition team, focusing on strategy, operations and acquisition integration with several of its operating companies.
Prior to Devonshire, Conrad held senior general management positions at both large corporations and smaller entrepreneurial companies. A graduate of the U.S. Naval Academy, he holds a Master of Business Administration from Northeastern University.
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Thomas (Tom) E. Hart
Executive Vice President, Operations and Technology Group
With broad global experience in administration, operations, and technology, Tom Hart holds responsibility for all staffing-related activities for Veritude’s clients. He also oversees the company’s implementation services team, which ensures a positive onboarding experience for new clients, as well as Veritude’s IT function, with staff responsibility in both the U.S. and Bangalore, India.
Before joining Veritude, Hart was a senior executive for Paris-based HR Access Solutions, a Fidelity Strategic Investments portfolio company. His responsibilities included contract management, designing, implementing and managing the IT strategy for the business, implementation of HR Access Solutions software within numerous Fidelity businesses and locations worldwide, and the development and implementation of an outsourcing back-office infrastructure to support a new service offering.
Earlier in his career, he was the chief operating officer and, subsequently, president of Advisor Technology Services LLC. There, Hart gained extensive experience managing customer relationships, IT strategy, marketing and sales, and packaging and delivery of trust and investment management software products. He has also held several senior management roles in the IT and Systems groups of the Fidelity Retail organization, was a senior vice president at Boston Safe Deposit & Trust/Mellon Bank, and worked at Fidelity Investments as a programmer and project manager. He began his career as a software engineer at EDS.
He has a bachelor’s of arts degree from the University of Maine, Orono and conducted his graduate studies in public administration at Marquette University.
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Julio Mazzarella
Chief Financial Officer
An experienced finance executive, Julio Mazzarella has international experience in both Fortune 500 and smaller entrepreneurial companies across the technology, consumer products and health care sectors.
Mazzarella’s expertise encompasses all facets of high finance and business strategy, including capital-raising activities, business valuation, turnarounds, financial restructurings and financial modeling. Most recently, he provided Fidelity Strategic Investments and its portfolio companies with financial and business-planning advisory services. He also served as CFO of MetroRED Telecom Group, a Fidelity Strategic Investments company and broadband provider to corporations in Latin America.
As treasurer and CFO of WorldSpace Corporation, which pioneered the development of satellite radio and founded a division that later became XM Radio, Mazzarella helped transform the private company of less than 30 employees to a multinational company positioned for a public offering. He also has worked in the United States and abroad for PepsiCola International and Eli Lilly & Co.
A graduate of George Washington University, Mazzarella holds an MBA in finance and international business from New York University.
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Kate Donovan
Senior Vice President, Fidelity Global Services
Kate Donovan is responsible for Veritude's products, services and relationship management within Fidelity Investments. She also leads Veritude's Strategy and Workforce Consulting groups. Donovan joined the company in early 2004 to broaden Veritude's product set. Her work led to Veritude's successful entre into Recruitment Process Outsourcing (RPO) as well as the creation of Veritude's consulting practice.
With more than 20 years experience, Donovan brings a comprehensive understanding of best practice HR to her role, along with experience developing recruiting strategies for companies in all stages of growth. Prior to Veritude, Donovan led human resource services within major multi-national financial services companies. She also founded a consulting practice focused on providing HR services to start up organizations.
A seasoned HR executive, Donovan has been active in developing industry research, including "The Future of the HR Profession," a study sponsored by the Society for Human Resource Management (SHRM). She continues to research and publish articles related to recruiting and retaining talent.
Donovan is a graduate of the College of the Holy Cross and holds a master's degree from Boston University.
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James (Jim) F. McCoy
Senior Vice President, Consulting Services
Jim McCoy is responsible for managing Veritude’s consulting services business. He joined the company as a sales executive in February 2003, and in that role, he sold Veritude’s first recruitment process outsourcing (RPO) and built the consulting services practice. The latter was established as a separate business line in 2005 and, as vice president, Consulting Services, he grew the business nearly three-fold. He was promoted to his current role in January 2007.
Previously, McCoy was a client sales executive at EDS, held management positions at BankBoston, was a product manager at First Chicago NBD and a market manager at Chase Manhattan Bank. A certified treasury professional, he has a bachelor’s of arts degree in Economics and Political Science from Northwestern University.
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Joseph M. Collins
Senior Vice President, Client Relationship Management
Collins is a senior HR and organizational development executive with more than 15 years of experience. He was the founder and principal consultant at Collins Edge Executive Consulting. Before that, Collins was senior vice president, Human Resources, Institutional Retirement Group at Fidelity Investments which included Fidelity’s HR Outsourcing Business. In addition, Collins was the vice president, Human Resources, Institutional Services Company, which sold Fidelity products to banks, broker-dealers, insurance companies, financial advisors and government agencies. At Veritude, prior to his CRM responsibility, Collins served as the CAO which encompassed, human resources, employee communications and facilities management.
Earlier in his career, he was the director, Corporate Training Center, at FMR Corp. for Fidelity, director, Corporate Learning Center, at Interactive Data Corporation and a human resources representative at INCO Limited.
Collins holds a master's degree from Harvard University and a bachelor's degree from University of Massachusetts.
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Jeanine Hamilton
Senior Vice President, Client Operations
Veritude’s Operations & Technology Group is led by Jeanine Hamilton, senior vice president, Client Operations. Hamilton manages all commercial site-based teams supporting the company’s new and existing managed services program clients.
Prior to joining Veritude, Hamilton was a vice president at Hollister, a Boston-based staffing services company, where she was responsible for all client relationships, including sales and operations associated with temporary and permanent staffing. In addition, she managed Hollister’s training programs, branding and marketing, compensation program development, and organization best practices.
Throughout her career, Hamilton has undertaken increasingly larger managerial roles within staffing organizations in the Boston area, including serving as the Framingham Branch Manager for Today’s Office Staffing (a division of CDI) and working as the Waltham Branch Manager for Office Specialists.
Hamilton earned a bachelor of science degree in marketing from Northeastern University.
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Timothy (Tim) M. Riley
Senior Vice President, Human Resources
For almost 30 years Tim Riley has built a solid career devoted to human resource development, management and labor relations. He has extensive experience leading integration efforts and creating performance improvements for organizations with operations in the U.S. and abroad. As senior vice president of Human Resources for Veritude, Riley provides strategic HR leadership to support organic growth as well as leads the workforce integration of acquisitions that help accelerate the company’s market penetration.
Prior to joining Veritude, Riley spent nearly ten years at Forrester Research serving as the company’s "Chief People Officer," responsible for talent acquisition, retention, employee development and organizational change. During his tenure at Forrester, he established scalable global HR infrastructure systems for key areas including recruiting, compensation and training. Riley also served as vice president of HR for Renaissance Solutions, where he directed the HR function from start-up through an IPO, three acquisitions, and growth to the $100 million level in less than four years. Earlier in his career, Riley was the director of HR for Bolt Beranek and Newman and Interactive Training Systems.
Riley is a frequent contributor to articles focused on HR and leadership issues and has provided commentary in the Harvard Business Review and Motivational Strategies magazine. He holds a master’s degree in Labor and Industrial Relations from Michigan State University and a bachelor’s degree from Brigham Young University.
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Douglass (Doug) C. Greenlaw
Senior Vice President, Operations
With broad public and private company experience in finance, administration and operations, Doug Greenlaw directs the service delivery and operations that ensure Veritude client companies receive outstanding customer care.
Greenlaw, who joined Veritude in 2000, was previously chief financial officer and responsible for Veritude’s day-to-day financial and administrative functions. Having held senior leadership positions in the contract manufacturing, biotechnology and computer services industries, he contributed his expertise in providing workforce assessment analyses and developing cost-management programs for clients. Greenlaw also designed a unique benefits program for the company's temporary employees.
Earlier in his career, while leading strategic development at ACT Manufacturing, Greenlaw was responsible for acquisitions, as well as human resources and directed the implementation of a benefits integration program for the thousands of employees in companies acquired by ACT. Greenlaw served as CFO and vice president of finance at ACT Manufacturing, Inc., Biospera Inc. and Corporate Software Inc. At Millipore Corporation, he was a vice president of finance and administration as well as a division controller
A graduate of Dartmouth College, Greenlaw holds an MBA from the Amos Tuck School of Management.
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